Can I change my delivery address after placing an order?

Once your order has been confirmed, we unfortunately cannot change the delivery address on our side. However, you can request an address change directly with the carrier as soon as your parcel has been scanned in their system.

If the request is not processed in time and you are not available to receive the parcel, it will be delivered to the pickup point closest to the original delivery address.

If you are unable to collect your parcel from the indicated pickup point, please feel free to contact our Customer Success team via our contact form, our website chat, or by email at hello@kazidomi.com.