I received someone else's order, what should I do?

Our deepest apologies for this incident!

It appears that your package was switched with another customer's package.

To help us resolve this mishap as quickly as possible, could you please provide us with the following information by email to hello@kazidomi.com) ?

1. If the invoice in the packet is not at your name, the reference of the invoice and name of customer in the package so that we can identify the customer with whom the switch has taken place
2. If the invoice is at your name but the products do not match, a photo showing the an overview of the product sent by mistake.

If you have not received your order yet, can you also provide us with your order number and keep the package you have received in order to simply return it to the delivery man when you receive it?