Some products are missing in my order

We know how frustrating it can be to receive an incomplete order 😕

For larger orders, we sometimes ship items in multiple parcels, which can result in separate deliveries. A quick check of your tracking link or the “My Orders” section will let you know if other parcels are on the way!

If that’s not the case, our apologies: some items may have been accidentally left out during preparation. We’ll fix it as quickly as possible.

Simply fill out this form: https://www.kazidomi.com/en/customer-support

Choose “Problem with an order placed and refunds”, then “One or several products are missing”

Our Customer Happiness team handles requests every day to make sure you’re compensated promptly for the missing products.